1. General
These Terms & Conditions apply to the use of the BCOOL GENERAL TRADING LLC website and to enquiries, quotations and transactions made with our company.
2. Product Information
Product descriptions, model numbers, specifications and images are provided for general reference. Customers are responsible for confirming suitability, compatibility, refrigerant, electrical requirements and technical specifications before placing an order.
3. Quotations
All quotations are subject to product availability, final confirmation, payment terms, delivery requirements and any applicable taxes, freight or export charges.
4. Pricing
Prices may change due to supplier pricing, exchange rates, freight costs, market conditions or product availability. A quotation becomes binding only when confirmed by BCOOL.
5. Orders
Orders are considered confirmed only after acceptance by BCOOL and completion of the agreed payment requirements.
6. Delivery & Export
Delivery dates are estimates unless otherwise agreed in writing. International shipments may be subject to freight, customs, import regulations and destination-country requirements.
7. Warranty
Warranty terms vary depending on the manufacturer, product and sale conditions. Customers should request applicable warranty information before purchase where required.
8. Limitation of Liability
BCOOL is not responsible for loss or damage resulting from incorrect product selection, improper installation, misuse, unauthorized modification or failure to follow manufacturer instructions.
9. Governing Law
These Terms & Conditions are governed by the applicable laws and regulations of the United Arab Emirates.
10. Contact
For questions regarding these Terms & Conditions, contact BCOOL GENERAL TRADING LLC at info@bcoolgroup.com or WhatsApp +971 56 391 7900.