1. Local & International Shipping
BCOOL GENERAL TRADING LLC supplies HVACR products within the UAE and supports international shipments to customers across the GCC, Middle East, Africa, Asia and other international markets.
2. Shipping Methods
Shipping methods may include local delivery, courier services, air freight, sea freight, container shipments and other logistics solutions depending on product type, quantity and destination.
3. Delivery Times
Estimated delivery times depend on product availability, destination, shipping method, customs procedures and logistics conditions. Delivery dates are estimates unless specifically confirmed in writing.
4. Shipping Costs
Shipping, freight, insurance, customs clearance and other logistics charges may be quoted separately unless specifically included in our commercial quotation.
5. International Orders
International customers are responsible for providing accurate shipping information and ensuring that ordered products comply with applicable import regulations in the destination country.
6. Customs & Import Duties
Customs duties, import taxes, clearance fees and destination charges are normally the responsibility of the buyer unless otherwise agreed in writing.
7. Inspection on Delivery
Customers should inspect shipments upon receipt and notify BCOOL promptly if there is visible shipping damage, a quantity discrepancy or another delivery issue.
8. Contact
For shipping and export enquiries, contact BCOOL GENERAL TRADING LLC at info@bcoolgroup.com or via WhatsApp at +971 56 391 7900.