1. Introduction
BCOOL GENERAL TRADING LLC respects your privacy and is committed to protecting the personal information you provide when using our website, contacting our team, or requesting a quotation.
2. Information We Collect
We may collect information such as your name, company name, telephone number, WhatsApp number, email address, country, requested products, model numbers, quantities and other information you voluntarily provide to us.
3. How We Use Your Information
Information provided to BCOOL may be used to respond to enquiries, prepare quotations, communicate regarding orders, arrange supply or delivery, provide customer support and improve our services.
4. WhatsApp Communications
When you choose to contact us through WhatsApp, information you provide will also be subject to WhatsApp's own privacy terms and policies.
5. Information Sharing
BCOOL does not sell your personal information. Information may be shared with service providers, logistics companies, manufacturers, suppliers or other parties when reasonably necessary to process your enquiry, quotation or order.
6. Data Security
We take reasonable measures to protect information provided to us against unauthorized access, disclosure, alteration or loss.
7. External Links
Our website may contain links to third-party websites. BCOOL is not responsible for the privacy practices or content of those external websites.
8. Contact Us
For questions regarding this Privacy Policy, please contact BCOOL GENERAL TRADING LLC at info@bcoolgroup.com or via WhatsApp at +971 56 391 7900.